Alexandra Hotel&Apartments Reviews: 51 Verified Reviews Latest 2024 | Trip.com (2024)

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1 night

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Rooms and Guests

Verified reviews

Value for money. Good location. Nice staff

We asked to look at the rooms as we were staying a bit inland and was checking hotels for our next visit. We entered the hotel to check out the amenities and room the lady on the reception was very helpful and asked a colleague to show us 3 of there rooms. All I can say is the rooms we saw were very good indeed, the beds bathrooms and the rooms in general were spot on and we will consider our next stay here. Our only concern is the bad reviews you read or were we shown the better rooms. Or are your rooms allocated by which holiday company you use 🤔 but I must say the rooms were better than the kosta palace. ?

Staff was so friendly, and the balcony had the most beautiful view of both the mountains and the ocean

Not like the traditional hotels we had stayed in on a 4 week island hop but for our last two days it was very comfortable and relaxing snd everything worked. We even had hot water and a powerful shower! Would recommend as very accessible to all Kos Town has to offer and a great price. Breakfast was good but reception staff were not overly friendly and helpful- when we asked for a taxi for 4 to the airport it was as if no one had ever asked for such a thing before.

Friendly receptionists except during check-out. Comfortab le bed in a studio for which we did not ask. Good location if one wants to be in Kos. Crappy view from the window while wondering why, in an almost empty hotel, we got such a dreadful view on the third floor.

Disappointing for a 4star hotel. Disappointing that it is policy not to have double beds. The hotel is looking dated with fairly tired towels and cheap soaps etc disappointing that no bottles of water provided. Just not 4 star service or facilities.

A decent hotel in a very convenient area of Kos. Ask for an upper floor to get better city views. We were in the 1st floor and only saw treetops. The hotel was great to allow us an earlier check in upon our arrival which we had requested via emailing them prior

Absolutely fabulous!! We stayed in room 404 which had a wonderful view of the harbour and we loved sitting on our balcony enjoying the view. The hotel was in a wonderful location - very accessible for all the sights ,and also close to the old town and shops, restaurants and all amenities. The staff at the hotel were absolutely great - they were so helpful and friendly and nothing was too much trouble. We enjoyed lovely breakfasts and swam in their pool which was small and quiet. The room was immaculately clean and well serviced and we met the cleaners who were so smiley and happy. There was also free air conditioning and a free safe deposit box. Finally, a huge thanks to the lovely lady who was always at breakfast, who went way above and beyond what was expected, and even helped us learn some Greek despite being very busy. We have already recommended this hotel to our family and friends and will continue to do so. We will also return as soon as possible.

Air conditioning did not work even tho we reported every day. Just told that they will have a technician in the morning. Water kept coming up through the vents on the bathroom floor every time you had a shower or washed your hands. Pool was dirty and had so much chlorine in it our eyes were stinging for hours after it. The reception staff were not interested in anything. The maids were very friendly and did a good job keeping every thing clean. Would not stay here again but location was excellent!! But not enough for no air con for a week ! Def not for kids. Pool was crap !

Pros Location fantastic, right in the middle of everything View from our balcony was stunning Room very spacious and bright Staff very friendly especially those servicing the rooms You’ve the pool to yourself Cons Aforementioned pool is completely shaded and therefore pretty cold. It’s also hugely over chlorinated The air conditioning in two rooms was very poor. We complained a number of times but it didn’t really improve. Fans were provided but whoever they buy their fans off are ripping them off as you can’t feel any air 5 inches in front of them

Stayed at this hotel as a couple for a total of 6 nights in July 23. Clean and comfortable rooms. Spacious enough for 2 persons. Only tea kettle provided. Bathroom amenities limited as with other hotel in Greece. Seems to be the new trend. Safety box in the room which i consider a big plus point. Good view of the harbour from the upper floors. They have a small balcony with a table and chairs. One can watch ferries and the tour boats. A stones throw from the port and restaurants. Perfect location as at the same time in a quiet area away from the bustle of the town. A small indoor swimming pool. The breakfast is included in the room rate and is good. Croisants are excellent.The breakfast is overlooked by LAURA who is super efficient and very friendly. LAURA cooks the items herself and is more than willing to see that guests are well taken care of. Thank you LAURA. We would stay there again if we return to Kos.

Lovely hotel, amazing location! Breakfast was quite expensive so we never got it, but plenty of restaurants less than 5 minute walk. Rooms are clean and comfortable. Double bed is just two single beds so for a couple a little uncomfortable but everything else was lovely

Wonderful hote!l new, clean and quiet. 5 minutes walk to marina, shops,cafes and restaurants. Hosts are very helpful and polite. Hotel breakfast is good. air-conditioning in room just needs a while to cool the room down until then the host gave us great fan. Had a fantastic sleep!

Beautiful, large, pleasant rooms with a nice balcony, great location to easily access everything you may need in Kos town. It can be noisy at night from the bars nearby if you want to sleep with the window open. Breakfast is adequate but more like for a 3* hotel. The pool quite small but who needs it when in a Greek island with the beach in 10 min on foot. Except from the spacious rooms, good quality of mattress and bedding the facilities would match a 3* hotel I would say. We definitely enjoyed our stay but I’d prefer more fresh fruits and better variety of the food for breakfast, also take away option as we joined a few day trips so had to leave quite early without the space to eat and enjoy it. I loved the coloured light in the balcony and the window net to stay mosquitoes free

Me and my partner stayed here for a week and it is the worst place I have ever stayed at.I travel for work so I see a lot of hotels, this is the first time I have had jewellery and money stolen from the room. When we spoke to the manager she treated us like dirt and said basically we were lying it made us both feel incredibly uncomfortable.The Photos on this listing are also not accurate, out linin was not changed until day five, they do not provide fresh towels or top up toiletries which is only shower gel and shampoo combined. The hotel looks like it hasn’t been updated in 40 years.Overall the worst experience I've had at a hotel, save yourself having your holiday impacted by this hotel and go somewhere else.